Terms of Participation

The client must create a user account on our website and provide necessary information for the reservation. The client is responsible for their password and may deactivate their account anytime.

Services are not provided to minors without adult supervision. Children aged 3-12 travel with 50% discount. Infants up to 2 years old travel free of charge on an adult’s lap. Child safety seats are not provided.

Small animals up to 7kg are allowed only in specific baskets with a muzzle, under the owner’s responsibility and in compliance with each destination’s rules.

Specific meeting points apply in each city. Passengers should behave respectfully. No smoking, eating, or drinking inside the coach. Luggage is not allowed without prior confirmation. Customers missing the bus due to their fault are not entitled to a refund.

Payment is made via our website. Ticket price is per person and subject to change. Changes & cancellations are allowed under specific conditions. Lost tickets can be reissued upon request.

Postponements and cancellations by Ammon Express are notified by email. In case of cancellation, a full refund is provided. Departure times may change due to unforeseen circumstances.

Refunds are processed within 4-5 days to the customer’s bank account.

The responsibility of the coach’s proper function lies with our partner agencies. Basic insurance is provided during transport.

We comply strictly with the law on personal data protection. Users may access or request deletion of their data at any time.

Ammon Express GNTO License Number: 0933E60000149701